Please ensure to enter the correct and verified address when purchasing an item. We are unable to change the shipping address once an order has been submitted due to security reasons. If you provide the incorrect address and we ship to that address, you the customer, are responsible for any fee's that are associated with any redelivering. All domestic orders are shipped UPS Ground. International orders are shipped FED EX Economy.
Customers will be provided with a tracking number once your shipping label has been printed. If you buy a pre-sale item, your package will be sent by the pre-sale date regardless of the date your shipping label is printed.
Please be aware that any shipment outside of the U.S. may acquire import, customs, or tax fees. With that being said, the payment of these fees is the sole responsibility of the customer.
Also note that any lost or damaged packages that has been shipped to a 3rd party shipping company for international shipments will be the sole responsibility of the customer.
RETURN AND EXCHANGES:
ALL SALES ARE FINAL
We do not offer exchanges, cancellations or returns. If there is a special case where you receive the wrong item, damaged item or we no longer have the item you ordered in stock, we will offer you an exchange.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Please email firstname.lastname@example.org if you have any other inquires.